Delivery terms

In order to download licensed products, customers will be directed to a download link immediately after receipt of payment.


Print products are usually shipped around 5 days after payment is made. The lab will develop the prints only after payment is received. The company makes a commitment to ship items 10 days after payment is confirmed. The normal delivery period is 5 days, unless otherwise stated in the item description. The supplier will ship the order from its own warehouse once the entire order is available there. If there is a longer delay on the part of a supplier, especially one caused by force majeure or non-delivery by other suppliers, even though the order was placed in a timely fashion, the supplier is entitled to cancel the contract with the customer. The customer will be informed immediately. Any services received, especially payments, will be refunded.